Last Updated on Wednesday, November 19, 2008 at 5:46 PM
KETS Service Desk
Phone: (502) 564-2002 (local)
(866) 538-7435 (toll free)
E-mail: ketshelp@education.ky.gov
The KETS Service Desk has created this "How To" section to provide our customers fast access to documents and sites that can help them assist themselves quickly and easily.
KETS Active DirectoryBelow is the documentation for supporting the KETS Active Directory.
KETS Help Desk - Microsoft Exchange Server 2003 ResourcesThe KETS Service Desk is committed to providing our customers with current documentation & how-to's. Below are the current KETS Electronic Messaging documents and resources related to Microsoft Exchange Server 2003.
KETS Help Desk VPN SupportThis page contains documentation outlining how KETS domain users will download, install and configure the KETS Enterprise VPN client. This page also contains documentation outlining how KETS domain administrators will deploy the KETS Enterprise VPN server interface for domain users.
LinksBelow are a conglomeration of helpful links to various resources used by the KETS Help Desk to provide our customers the best possible support.
Network Support DocumentsThis page contains documents that provide standards, instructions, hints, tips and best practices to those responsible for maintaining, monitoring and analyzing components of the KETS Enterprise Network at school, district and state levels.
Proxy Support DocumentationTo receive the most up-to-date version of the ISA District Operations Guide (v2.0) or Proxy 2.0 documentation, please contact the KETS Service Desk at 866.538.7435 or via e-mail at ketshelp@education.ky.gov.